Geef medewerkers een knop om verdachte mail te rapporteren, en stuur feedback terug.
Als uitbreiding op het beheren van campagnes geven we ook de optie tot het rapporteren van
e-mails mee. Hiermee kunnen je medewerkers gemakkelijk phishingmails alsook simulaties
rapporteren en vervolgens feedback ontvangen.
Medewerkers krijgen bij het rapporteren van simulaties positieve feedback en de bevestiging
dat het een OutKept-e-mail was.We registreren de interactie en tonen ze op het dashboard onder Reported emails,
zodat je de awareness van je organisatie kunt opvolgen. Zie
Dashboard.
Wanneer een gerapporteerde mail niet van ons komt, gaan we een eerste analyse doen waaruit
we een initiële feedback kunnen meegeven of deze potentieel phishing is.Daarna sturen we de mail door naar het adres dat je instelt bij Forwarding email
address. Zie hieronder.
Bij het tweede scenario sturen we bij voorkeur de e-mail dan ook door naar het
IT-departement. Dit e-mailadres kun je ingeven op het platform onder het tabblad Campaign
settings bij Forwarding email address, waar je ook specifieke placeholders kunt toewijzen
zoals spamindicator, afzender en onderwerp.Hier wordt bedoeld dat de IT-kundige een laatste check kan doen en vervolgens, bij gevaar, de
overige werknemers kan waarschuwen voor de phishingpoging.
Bij het lanceren van de rapporteerknop is het belangrijk hierover goed te communiceren naar je
medewerkers. Daarvoor is een template ter aankondiging beschikbaar. Zie
Start campaign & reporting.
Wanneer de installatie van de knop niet mogelijk is, kun je nog steeds de rapporteerfunctie
gebruiken. Hiervoor stuur je eenvoudig je e-mails naar
phishing@outkept.report.
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