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Alongside managing campaigns, we also provide the option for employees to report emails. Both OutKept simulations and real phishing can be reported, and users receive feedback either way.

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Start with your mail platform

Microsoft

The OutKept add-in, installed organisation-wide or individually, or an integration with Outlook’s built-in Report Phishing button.

Google Workspace

Install the OutKept Reporter from the Google Workspace Marketplace.

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What happens when an email is reported

The sender immediately receives a reply congratulating them on noticing and reporting correctly.We record the interaction and display it on the dashboard under Reported emails, so you can track the awareness of your organisation over time. See Dashboard.

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Forwarding to your IT team

For mail that is not ours, we prefer to also forward it to your IT department. Enter that address on the Campaign settings tab under Forwarding email address, where you can also assign placeholders such as spam indicator, from address and subject to shape the subject line. This is preferably the IT contact within the organisation itself. It keeps them informed of phishing attacks and gives them the ability to warn colleagues.

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Tell people about it

When launching the report button, communicate it to users. A communication template is available for this. See Start campaign & reporting.

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No button possible?

If installing the button is not an option, employees can still report by forwarding mail to phishing@outkept.report. The feedback loop works the same way.