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To keep phishing data accurate, we run bot detection that filters out fake interactions and false positives. Occasionally it catches real ones, typically your own, when you are testing. Two signs that this is happening:
  • Our landing page shows a blank screen.
  • Interactions are not recorded when you send a test email.
Whitelisting your IP address tells our bot detection that these interactions are genuine.

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Adding your IP address

1

Sign in as an administrator

Log in to OutKept with an administrator account.
2

Open the whitelisting settings

Go to Settings then the Whitelisting tab.
3

Add the IP or range

Under IP whitelisting, add the required IP address or range.
Do not whitelist every IP address you find. Always confirm that the address you add corresponds to your own interactions. Whitelisting more than that lets genuine bot activity into your results.

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Test it

Send a test email and confirm the interactions are recorded and no longer flagged as bot activity. See Testing your whitelisting. If problems persist, double-check that the whitelisted address is the right one.