Skip to main content
Once whitelisting is in place, test it from the platform rather than assuming it worked. Mail arriving is only half of it. The test also confirms that the interactions are recorded.
1

Send a test email

Go to the Emails tab, pick a campaign and click Send test email, addressed to yourself.
2

Interact with it

Open the mail, click the link, open the attachment.
3

Check the interactions

Every checkmark for the test mail should turn green on the platform.
Testing with one domain is enough. You do not need to test each whitelisted domain separately.

​
Give changes time to propagate

Some products do not apply changes immediately. Testing too early looks like a failure that is really just a delay.