Start with domain & IP whitelisting
Domain & IP whitelisting
The primary and recommended method: the mail flow rule, the Advanced delivery phishing
simulation policy, and the connector. Start here.
Then add whichever of the following apply to your environment
Safe Links
Stops our links being rewritten, which would otherwise break interaction tracking.
Safe Attachments
Stops sandbox detonation registering as a false attachment open.
Web protection
SmartScreen, Defender XDR and web content filtering blocking our landing pages.
Whitelisting by header
Fallback for when domain & IP whitelisting is not possible in your environment.
Which ones do I need
Testing
Once the parts that apply to you are in place, send a test email from the platform and confirm every interaction is recorded. See Testing your whitelisting.Safe Links and web protection changes take time to propagate on Microsoft’s side, up to an
hour for Safe Links, one to two hours for web protection. Test after that, not before.

